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Conditions

Booking conditions

 

  • Your booking is only final when we have received your registration form, full payment, and have sent you a confirmation.
  • By filling in the purchase form and paying the purchase you declare that you agree to the conditions as stated below and that you have taken note of the relevant information on our site www.jumptravel.eu
  • Every participant is obliged to take out travel and accident insurance. We also advise you to take out cancellation insurance.
  • JUMP TRAVEL is not liable for any damage and/or injuries incurred during the trip.
  • Guest are free to book their own flights. If required we can arrange the flight (from the Netherlands only) through Polyplan Travel agency in Amsterdam. Payment of these flights must be done directly to them.

Cancellation policy

 

  • JUMP TRAVEL reserves the right to cancel an arrangement in the event of insufficient bookings, up to four weeks before the departure date. An alternative will be considered in consultation with you. If this is not possible, 100% of the travel sum will be refunded.
In the event of cancellation on your part: cancellations must be made in writing or by e-mail.
  • Any cancellation, regardless of the term, will be charged for all costs incurred in advance. (see below)
  • Cancellation more than 8 weeks before departure date: 100% refund of the total travel sum, minus the costs incurred.
  • Cancellation up to 7 weeks before departure date: refund of 80% of the travel sum, minus the costs incurred.
  • Cancellation up to 6 weeks before departure date: refund of 60% of the travel sum, minus the costs incurred.
  • Cancellation up to 5 weeks before departure date: refund of 40% of the travel sum, minus the costs incurred.
  • Cancellation up to 4 weeks before departure date: refund of 20% of the travel sum, minus the costs incurred.
  • Cancellation up to 3 weeks before departure date: no refund and all costs incurred will be charged.
  • In the event of a ‘no-show’, the entire travel sum and all costs incurred will be charged.
  • In the event that the travel sum has not yet been paid in full, we are forced to proceed to collection.
  • The costs incurred are:

    • The costs of airline tickets and transfers taken out for you.
    • The collected booking costs: reservation, administration and cancellation costs of €60,-.
  • From the expenses we have incurred, we can provide a detailed statement for your cancellation insurance upon request.